OTS ensures that all the personal information that our valued customers and clients provide is protected and handled carefully. Any information we collect while you use the website is also safe and protected; we are always committed to protecting you in the best possible way.
The policy is revised on December 23, 2021
The information we collect
We require some vital information when you choose to avail of any of the services or for any purchase. For instance, we need your name, address, contact info, email, and domain name; this information helps us create an individual identity. Sometimes a combination of data and essential details like your account number and postal code might also be required. All this information is needed to create a database.
Request for information
You can also request information about our services and products, support team, and customer services by filling out our online form. In response to the request, we might need some of your personal details like name, address, and contact info to fulfill your request information about the products and services.
Online order security
Online translation services and online order placement are protected with the SSL protocol (Secure Sockets Layer), which is supported by Netscape navigator 2.0+ (or maybe a better one) and internet explorer 3.0+ or (and better). All your information is encrypted. The user’s identity is confirmed before the transaction process. To ensure that all your info is protected, we recommend that you use the latest version of the browser.
Guidelines for children
Online Translation Services is not targeted at children, and we strongly recommend parental guidance. OTS entirely relies on our users’ information, and it is impossible to identify if the information provided is by a child or an adult. We cannot guarantee that the information received and utilized by our company and internet partners is provided by the child.
We only share information of users with the people within the company. We have never shared any information with any of the internet partners, advertisers, or third parties outside the company without the consent of our customers. If any of our users violate any of our terms, we disclose the information and personal details to take legal action against them. If any user is causing any damage to any person or service intentionally or unintentionally, Online Translation Service takes serious action against them. If any of the legal agencies require any information for good faith, we might disclose them, and to maintain and update our products or services, we also use them.
Use of information
We use the email address of our customers to inform them about any maintenance or issues that our website might be facing. If there are any critical issues or problems that the use of our service might cause, we inform our customers about that through the provided address. Email addresses are also used to send newsletters and promotions.
To analyze market trends and requirements of the clients, we use demographic information of our users to see the product usage and purchase trends.
We do not share any information with banks or processing companies during our billing process. We don’t let them use any information in any way other than what we require.
Information change and updation
If you want to make any changes to any of the provided information, we would like you to contact us to make the necessary changes.
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If you have any query related to our company or services you can contact us.